PRIVACY STATEMENTS

SECTION 1: WHAT DO WE DO WITH YOUR INFORMATION?

This Data Protection Notice (“Notice”) sets out the basis which our store., (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2: CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us via email.

SECTION 3: DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4: ACCURACY OF PERSONAL DATA

We will make a reasonable effort to ensure that personal data collected by us or on our behalf is accurate and complete.

SECTION 5: SECURITY AND PROTECTION OF PERSONAL DATA

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

SECTION 6: RETENTION OF PERSONAL DATA

We may retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws. We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

SECTION 7: TRANSFER OF PERSONAL DATA OUTSIDE OF UNITED STATES.

We will ensure that any transfers of personal data to a territory outside of the UNITED STATES will be in accordance with the PDPA so as to ensure a standard of protection to personal data so transferred that is comparable to the protection under the PDPA.

We may disclose personal data to our global offices, where it is necessary (i) to meet the purpose for which you have submitted the information; or (ii) to enable you to be provided with information at a later date that may be of relevance and interest to you based on the nature and purpose of your voluntary requests. We may also transfer all data in our possession to a successor-in-interest to our business or assets.

SECTION 8: THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 9: SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 10: COOKIES

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt out of cookies or not.

_session_id, unique token, sessional, Allows us to store information about your session (referrer, landing page, etc).

_shop_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shop_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 11: AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 12: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer through email support@beejuns.com.

Privacy Policy

Last updated: 13 September 2026

This Privacy Policy explains what personal information Trozily ("we", "us", "our") collects when you visit or buy from trozily.shop, why we collect it, and what control you have over it. We keep this policy in plain English on purpose. If anything here is unclear, email support@trozily.shop and a person will answer.

1. Information we collect

Information you give us. When you place an order we collect your name, email address, shipping address, billing address, phone number (where you provide one) and the contents of your order. When you contact support, sign up for our email list, or leave a product review, we collect what you send us.

Payment information. We do not see or store your full card number. Card details are entered directly into our payment processor's encrypted checkout. We receive only a confirmation of payment, the last four digits of the card and its brand.

Information collected automatically. When you browse the store we collect device and usage data: IP address, browser type and version, operating system, referring page, the pages you view, and timestamps. This comes from cookies and similar technologies (see section 5).

2. How we use your information

• To process, fulfil, ship and track your order.
• To send transactional messages: order confirmation, shipping notification, delivery updates, and replies to your enquiries.
• To handle returns, refunds and warranty claims.
• To detect and prevent fraud, chargeback abuse and other misuse of the store.
• To improve the store: which products people look at, where checkout fails, which pages load slowly.
• To send marketing emails, but only if you opted in. Every marketing email has an unsubscribe link that works immediately.
• To comply with tax, accounting and consumer-protection obligations.

3. Legal bases for processing (EEA and UK visitors)

• Performance of a contract — processing your order and delivering it to you.
• Legitimate interests — fraud prevention, store security, and understanding how the store is used, balanced against your rights.
• Consent — marketing emails and non-essential cookies. You may withdraw consent at any time.
• Legal obligation — keeping transaction records for the period tax law requires.

4. Who we share information with

We do not sell your personal information, and we do not share it with anyone for their own marketing.

We share the minimum necessary with service providers who work on our behalf:

• Payment processors, to take payment and process refunds.
• Fulfilment partners and warehouses, to pick, pack and dispatch your order.
• Shipping carriers, to deliver your parcel and provide tracking.
• Our ecommerce platform and email provider, to run the store and send order messages.
• Analytics providers, to measure store performance.

We may also disclose information where we are legally required to, or to establish or defend a legal claim.

5. Cookies

Essential cookies keep your cart and session working and cannot be switched off without breaking the store. Analytics and advertising cookies are optional; where the law requires it we ask for your consent before setting them. You can clear or block cookies in your browser settings, but parts of checkout may stop working if you block essential cookies.

6. How long we keep your information

Order and transaction records are kept for as long as tax and accounting law requires, typically up to seven years. Support correspondence is kept for up to three years. Marketing contacts are kept until you unsubscribe. Analytics data is kept in aggregated form.

7. International transfers

We sell to customers worldwide and our service providers may be located outside your country. Where personal data leaves the EEA or the UK, it is transferred under appropriate safeguards such as the European Commission's Standard Contractual Clauses.

8. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct information that is wrong or incomplete.
• Delete your information, where we are not required to keep it.
• Object to or restrict certain processing.
• Receive your information in a portable format.
• Withdraw consent at any time.
• Opt out of the sale or sharing of personal information. We do not sell personal information, so there is nothing to opt out of, but the right stands.

To exercise any of these, email support@trozily.shop from the address you used to order. We respond within 30 days. We will never charge you for making a request or treat you differently for making one. EEA and UK residents also have the right to complain to their local data protection authority.

9. Children

The store is not directed at children under 16 and we do not knowingly collect their personal information. If you believe a child has given us personal information, email us and we will delete it.

10. Security

Traffic to and from the store is encrypted with TLS. Payment details go directly to our payment processor and never reach our systems. Access to order data is limited to the people who need it to fulfil orders and answer support. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Changes to this policy

If we change this policy we will update the date at the top of this page. Material changes will be announced on the store.

12. Contact

Questions, requests or complaints about privacy: support@trozily.shop